Thank you for taking the time to provide your feedback. The management at Quantum United values your comments and strive to address any issues or concerns promptly. Please fill out the form below with as much detail as possible.
IMPORTANT TO NOTE: This Complaint Form is separate and distinct from complaints made under Section 152 of the Owners Corporations Act 2006, which pertains specifically to breaches of the rules, Act, or Regulations by another lot owner, occupier, or manager.
Complaints under Section 152 require the use of a different prescribed form (available HERE), and the process for addressing these complaints is governed by different statutory procedures.
This form, on the other hand, provides a framework for addressing non-regulatory issues.
Your name
Your email
Your contact number
When did the issue occur:
Where did the issue occur:
Please describe the nature of your complaint in detail: (optional)
Have you previously reported this issue? If so, please provide details: (optional)
DISCLAIMER: Please note that the submission of this complaint form does not automatically initiate any formal legal proceedings or guarantee a specific resolution to your issue. The information provided will be reviewed by our team, and we will respond in accordance with our company policies and procedures.
We reserve the right to reject or disregard any complaints that are deemed frivolous, abusive, or contain inappropriate or unlawful content. All submitted information will be treated confidentially and used solely for the purpose of addressing your complaint.
By submitting this form, you: • Acknowledge that you have read and understood this disclaimer. • Confirm that the information provided is true and accurate to the best of your knowledge. • Consent to being contacted to discuss the complaint raised in this form.
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