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Owners Corporation Management

At Quantum United Management, our mission is about creating thriving residential communities our residents are proud to call home.

Communities who reach out to us are all experiencing problems around communication, a lack of community & a sense of belonging and, no plan for the future.

Our Quantum Management Solution has a clear focus on creating a sense of belonging & building community through such things events & activities within our communities. Our team has an absolute focus on ensuring active ongoing communication through to all of our residents through numerous tools at our disposal such as web portals, communities own mobile app, information sessions, online forums, email bulletins, SMS etc. We re also also able to run an extensive Strategic Planning session with your community reaching out to the whole community resulting in a focus 3-5 year plan for your community and importantly your Committee.

In working with Quantum our communities are truly more than just a residential estate, they are a thriving residential community.

For a FREE online discovery session about the challenges within your community with the Founder Michael Darby, simply complete this online request.

Specific services areas we focus on include:

  • Professional and transparent Financial Management & Reporting

Comprehensive reporting through to your Committee and periodic easy to understand financial summaries provided to residents;

  • Active, ongoing Communication to the community

Our key focus is active ongoing communication to the whole community to ensure all owners are aware whats going on in their owners corporation and regular updates on what the Committee and Manager are working on and achieving for your community.

  • High-level Presentation of communities

Our team works closely with the committee and onsite team and relevant contractors to ensure your community is presented that makes you feel proud to call your community home.

  • Meticulous Governance & Compliance measures

Setup & apply structured governance models for your Committee and appropriate systems of management & compliance with By-laws and design guidelines.

Quantum United Management takes the hard work out of establishing and managing Owners Corporations by providing professional management services that ensure efficient, cost effective operations and maintenance solutions.

Owners Corporation Complaint Policy

Quantum United Management supports fair and transparent processes for resolving issues within Owners Corporations.

If you are a lot owner or occupier and have a concern or dispute relating to your Owners Corporation (for example, issues with other residents, breaches of rules, or decisions made by the Owners Corporation), there is a formal process you can follow.

PLEASE NOTE:

This process applies specifically to matters governed by the Owners Corporations Act 2006 — such as disputes between lot owners, breaches of rules, or decisions made by the Owners Corporation. It is not intended for complaints about the performance or conduct of Quantum United Management as the appointed manager. Any concerns regarding our service should be directed to Quantum Complaints Handling Policy in our Contact Us page.

For an overview of the complaint handling process, and guidance on how to raise and resolve owners corporation-related disputes, visit the Consumer Affairs Victoria website:

Complaint handling and resolving disputes – Consumer Affairs Victoria

You can also download the official Owners Corporation Complaint Form via that page to submit a formal complaint.