Owner financial support application

To lodge your application for an online payment plan for your owners corporation fees, please complete and submit the below details.

We appreciate how challenging and stressful it can be for owners experiencing financial challenges during these difficult times. The financial stability and ongoing operation of your owners corporation is important to the community.

On receipt of your application, it will be processed in line with your owners corporations fee recovery policy. Payment plans are offered to clear the current outstanding fees, interest and other costs relevant to your lot over the maximum period of six (6) months.

Based on your circumstances the first instalment is requested to be payable within fourteen (14) days of entering into the agreement. 

    Full Name:*

    Name of community:

    Lot Number:*

    Lot Street Address:*

    Postal Address if different from above:

    Email Address:*

    Day time Contact Number:*

    Instalment Details:

    Total current arrears:$*

    Proposed first instalment date:*

    Proposed instalment amount:$
    (To better manage your ongoing installations, we recommend owners to commit to a first installation of at least 50% of the total current arrears)

    Proposed ongoing instalment frequency?:*

    Proposed instalment amount:*

    Proposed last instalment date:*

    (Must not exceed the maximum 6-month period)

    You may include further details of your circumstances below, that you wish to be considered for your payment plan applications:

    You may attach any further supporting documentation here:

    * indicates required field


    1. The lot owner will facilitate the agreed instalments without reminders from the Owners Corporation by direct funds transfer, BPay or some other electronic means; and

    2. An allowance of three (3) days will be allowed by the lot owners for payment to clear via BPay to ensure payments are received on or before the due date for all payments; and

    3. Interest will continue to accrue on a daily basis at the rate of 10% per annum until the account is settled in full; and

    4. All future Owners Corporation fees/levies are to be paid on or before the due date and failure to pay future Owners Corporation fees/levies will also be considered as a default on the payment arrangement; and

    5. If the payment plan is agreed to in writing and honoured, the Owners Corporation will not have to escalate debt recovery proceedings; and

    6. The failure to comply with any of the terms of the arrangement will result in further recovery action being taken without notification to the Lot Owner.

    7. If this agreed Payment Plan is not maintained, then:

    a.the matter is handled pursuant to the specific client committees' fee recovery instructions at the time;

    b.the owners corporation may lodge VCAT proceedings to recover the balance of the amount owing under this agreement;

    c.production of this agreement is required to be filed with any fee recovery procedure.

    8. Please be aware that the lot owners are liable to pay the owners corporation’s legal and other associated debt recovery costs on full indemnity basis for any further debt recovery work undertaken if this Payment Plan agreement is not maintained.