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The ongoing education and development of myself and our team is of great importance to me as a business owner.

A key part of this was the recent accreditation of our 2017 Rising Star Award recipient, General Manager Rupert Murray-Arthur and myself being part of the first group in Australia to sit the International Certified Managers of Community Associations [CMCA] Accreditation.

It was a challenging exam to prepare for and sit due to the wide ranging topics covering owners corporation management at a high level, from an international aspect. The key roles and responsibilities of a community management company that are explored in this exam are a reminder of the similarities that exist in this sector around the world. From my time travelling and broadening my experience on large scale residential living & management, I also continue to see the same patterns of challenges and solutions, with legislation being the key differential.

There were some key takeaways we implemented in our management approach resulting from the accreditation process. These were mainly around continual improvement on the systemisation and management of key community assets by our client managers and the communities on site management teams.

I’m pleased some of our key management team is next in line to tackle this international accreditation.

At Quantum we are committed and focused on actively continuing to educate and support our portfolio volunteer Committee members. Following on from our inaugural Committees in Communites half day workshop in Melbourne, we are looking to conduct another workshop later this year. I’m pleased to be able to share with you the presentations from the key speakers from our previous Workshop here. They include presentations on Leadership, Committee Operation, Value of Community and Strategic Planning.

If you are not a Committee Member within our portfolio and have an interest in attending please contact me with your details and request for invitation.

(Co-incidentally I write this post from my Qantas flight on the way up to Darwin to participate in a three day Principals Retreat run by Strata Community Australia. It will be MC’d by Robert A Felix, who managed large scale resort communities for 20 years in the USA before setting up his own consulting business. He performed this last year and I learnt a lot from his extensive experience and knowledge, in particular around Strategic Planning and Committee governance.)

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