CHANGES TO DEFT PAYMENT METHODS IMPORTANT CHANGES FROM 1 OCTOBER 2026 This change is being introduced by Macquarie Bank, the provider of DEFT, in response to the Reserve Bank of Australia’s (RBA) ban on card payment surcharges. It is not…
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Nobody wants their Owners Corporation fees to go up. For committee members, keeping levies affordable can feel like an obvious sign of good financial management. Lower costs. Happy owners. Job done. But are low levies always something to celebrate? Not…
Imagine, for a moment, that the residents of your community ten years from now could write a letter to today’s committee. What would you hope the letter from 2036 say? Thank you for planning ahead. We continue to enjoy the…
The financial health of a community is measured long before the balance sheet. It isn’t measured when the annual accounts are prepared. It’s measured every time owners contribute towards the place they all share. Imagine discovering your community’s resident club…
Not every team-building activity needs to be about strategy sessions. Every now and then, it’s nice to switch off (quite literally the lights!) have a laugh, cheer each other on and spend time together outside the office. Recently, Team Quantum…
We asked our committee members to share their experiences. Over the past few weeks, we’ve explored what committee leadership looks like in practice. We’ve talked about the difference between governance and management. We’ve reassured new committee members that they’re not…
Most committee members don’t put their hand up because they relish in the dream of reviewing invoices or the nightmares of following up contractors, managing debt recovery processes, and coordinating maintenance schedules. They volunteer because they care about where they…
Every committee member starts somewhere… Joining a committee can feel a little overwhelming and most experienced committee members will most likely still remember their first meeting. The agenda looked overwhelming. The numbers on the financial reports felt unfamiliar. The strata…
When people hear the word governance, they often think of legislation, compliance, meeting procedures, and paperwork. But the true cost of poor governance is rarely found in a breach notice or a contentious meeting. The hidden cost of poor governance…
Most committee members don’t join their Owners Corporation committee because they’re experts in governance, compliance, maintenance planning, or financial management. They’re owners who care about their community and are willing to volunteer their time and perspective. Yet committee members are…